Handling total-loss vehicle claims is often an inefficient, manual process that is time-consuming and resource-intensive for insurers and lienholders. The claim process—from FNOL to settlement—can average 60-90 days, with multiple touchpoints between lenders and insurers.
This session explores how current total-loss processes add risks for insurers and hinders customer satisfaction. We discuss how data and automation technology can help streamline the process and improve insurer-lender communication.
Who Should Watch:
Claim directors and managers; Claims adjusters; Third-party administrators; Lenders
Presentation Date:
Monday, May 9, 2022
Speaker:
Scott Husmann
Product Owner, Lender Solutions
Data Solutions, Verisk