One of the most troubling challenges of public records searches is the high rate of false-positive results – especially when certain PII, such as Social Security Number, is not included in the search input. When false positives run rampant, insurers are far less able to implement automation processes because adjusters must manually re-check information. With the rise of identity theft as well as synthetic identities, the process of entity resolution has never been more important, making effective records searches more critical than ever.
In this webinar, we provide insightful guidance for avoiding false positives and getting meaningful information to improve claim processing and fraud detection.
Who should watch:
Claims managers; Claim adjusters; SIU managers and investigators; Quality and process improvement analysts
Presentation Date:
Monday, January 31, 2022
Speakers:
Zach Miller
Product manager, Decision Net and ClaimAlert
Verisk Data Solutions
Chun Li
VP, Advanced Analytics
Claims Insights and Analytics