There is always a need for better solutions that can improve customer retention and cross-sell, and drive growth through new customers. The key to effective retention, customer acquisition and cross-sell is in communicating the right message at the right time and through the right channel....in-person, digital, etc. If your customer is not engaged, your efforts may be wasted.
SMART Alerts enables you to see through your “blind spots” and know exactly when you customer is in-market. Having days or even weeks lead time to engage your customer or prospect creates a huge advantage. And with SMART Alerts you also get insight into the product be shopped for - auto or home.
Presentation Date:
Tuesday, August 18, 2020
Speakers:
Spencer Prahl
Vice President
ISO Personal Lines Division
Ed Jaworski
Vice President
ISO Product Innovation