Motor Claims

Intelligent Vehicle Inspection

Automatically triage motor damage claims into repair or total-loss workflows in seconds with Intelligent Vehicle Inspection (IVI).

Streamlining insurance claims

Downtime and operating costs associated with motor insurance claims can significantly hinder your operations, while prolonged decisions and settlement offers cause frustration and financial strain. The complexity of the claims filing process can even discourage policyholders from seeking necessary compensation.

Automate motor damage repair estimates

Transform the motor damage claims experience for policyholders with our innovative solutions that streamline processing, enhance convenience, and ensure fair total-loss settlements.

Get claims decisions in minutes

Automating the triage of damage into repair or total loss using image recognition reduces the time needed to process claims and keeps policyholders aware in real-time.

Enjoy digital self-service for policyholders

IVI offers a modern digital customer journey for policyholders to upload information and images of any damages straight from their device. It then seamlessly integrates this information into your processes.

Deliver on-the-spot fair total-loss settlements

Increase customer satisfaction by providing a fair, accurate total-loss settlement using our AI technology, reducing your processing costs.

Seven of the top ten UK motor insurers rely on IVI for rapid automated claims decisions

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Features and capabilities

Automated triage

Automated triage demands deep claims expertise, IVI provides bespoke, transparent and flexible implementation therefore streamlining claims for policyholders.

Damage detection

Leveraging AI, IVI detects and localises damage across images and generates vehicle-level damage summaries.

End-to-end total-loss claims management

The self-serve digital damage assessment process uses AI to make a total loss/repair decision within 60 seconds. If the vehicle is deemed a total loss, a valuation tool is used to generate an offer. The policyholder can then review and accept the offer, completing the total-loss process in under 20 minutes.