Property Claims Management

ContentsTrack

ContentsTrack is the multi-platform solution for contents pack-out and pack-back. Quickly record, categorise, and track personal property that needs to be stored, cleaned, or replaced after a property loss.

Losing track of personal contents can cost you

Restoration contractors and estimators understand the challenges of collecting and organising inventory data, entering it into software, and finding and ordering replacement items. These problems can slow your productivity, reduce your profit, and frustrate your customers.

The perfect tool for the pack-out professional

ContentsTrack provides a comprehensive solution that simplifies the entire pack-out and pack-back process, ensuring efficiency and effectiveness in handling all aspects of the task.

Provides chain of custody

ContentsTrack offers real-time online tracking of contents, providing a seamless chain of custody from pack-out to pack-back.

Allows many employees to work on the same job

With ContentsTrack, multiple employees using Android or iOS mobile devices can work on the same job at the same time.

Provides accurate inventory reports

With ContentsTrack you can provide your customers with detailed and accurate inventory reports, including photos.

Build inventories faster using object recognition

ContentsTrack harnesses Verisk’s artificial intelligence to visually identify personal contents items, saving you time and effort in looking up specific item codes.

Build inventories faster using object recognition

Features and capabilities

Comprehensive compliance and reporting

Make more informed decisions, plan strategically, and comply with government requirements with a wide range of compliance and reporting services.

Photo and voice

Easily add photos and voice notes during pack-out as each item is inventoried.

Object Recognition

AI-powered object recognition instantly identifies and categorises items, saving you time and money.

Mobile and online

Use ContentsTrack online on any web-enabled device to create jobs and to assign tasks for each job. Use the ContentsTrack mobile app to inventory items in the field. It’s all synced together in the cloud.

Export inventories

Share inventory lists with an insurer who uses Xactimate, or export to an Excel spreadsheet to send to those working outside the Verisk ecosystem.

Item status tracking

Maintain an organised workflow. As you inventory items, add a status (Clean, Replace, Questionable, or Store) to guide the action to be taken once that item is received in the warehouse. When the item moves through restoration, the specific location of the item is updated.

Multiple worker support

Multiple team members can simultaneously record information on pack-out contents in the same room or in different rooms. When that data is returned to ContentsTrack online, the information can be reconciled by merging as needed.

Do more with the Verisk ecosystem

Learn more about our full suite of claims solutions that provide compliance, fraud analysis, and further property claims tools.

Contractor Working In Damaged Home On Tablet

Property claims estimation

The most powerful and comprehensive solution for property claims estimating.

Learn about Xactimate

Streamline and scheduling efficiency

Providing a distinctive on-demand field service platform that links you to your customers, service providers, and partners in real-time.

Learn more about Allyne

Save time and money with digital transformation

Gain real-time insights and improve customer satisfaction with this no-code platform that rapidly deploys digital engagement and workflow automation across the entire claims lifecycle.

Learn about Automated Insurance Solutions

Natural Disaster Damage To Residential Property

End-to-end property insurance claims management

Deliver excellent customer service with this full-cycle claims management software solution for property claims.

Learn about XactAnalysis

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Claims collaboration tools

Accelerate the claims cycle with the collaborative portal that helps streamline the claims process and elevates the policyholder experience.

Learn about ClaimXperience

Independently researched reconstruction pricing database

Verisk researches and reports on pricing data from a variety of sources to guarantee accurate prices for the restoration industry.

Learn about Pricing Data Services

Contact us to learn more

For product information or pricing our sales team is available Monday through Friday, 8 a.m. - 5 p.m. GMT (except Bank Holidays, Christmas Day and New Year’s Day).

Sales:

+44207 680 4970 option 3

For service or support:

Free live chat (via the eService Centre) is available 24/7 (except Bank Holidays, Christmas Day and New Year’s Day) to assist customers in real time.

Phone support is open 8:30 a.m. to 5 p.m. UK time, Monday – Friday.

Support:

+44207 680 4970 option 1

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