Inaccurate and inconsistent injury claim settlements can cause unnecessary spend for compensators, as well as dissatisfaction and distrust from claimants.
Claims Outcome Advisor (COA) identifies injury severity accurately and arrives at consistent and fair general damage valuations by using advanced analytics to compare claims to similar cases and historical data.
Automated features alert claims professionals to claims of interest to ensure associated claims are considered and appropriately investigated.
COA seamlessly integrates with the Ministry of Justice (MoJ) Claims Portal and Official Injury Claim Portal and has helped insurers process more than 2M claims.
COA uses advanced analytics to compare claims to similar cases and historical data, and to assess injury severity and valuation for unparalleled accuracy.
Empower proactive claims management with data-driven insights. Analyse actions across a claim's lifecycle, optimise reserves, and guide professionals to informed decisions.
The medical report reader feature uses AI to extract key data, for faster, more accurate injury assessment.
Better respond to behavioural changes that affect compensation. COA continuously captures, analyses, and monitors a wealth of data to deliver key insights and help you make better-informed decisions.
Automated communications and medical report assessment saves on average over 30 minutes per claim.
A unique injury severity index—covering more than 18,000 medical conditions—fairly and consistently assesses general damages to support and accelerate negotiation and settlement.
Powerful analytics identify emerging trends to reduce lifecycle, minimise risk, and manage claims proactively.
Learn more about our full suite of claims solutions that provide compliance, fraud analysis, and further claims management tools.
Calculate special damages for personal injury claims without the time and effort of spreadsheets or Ogden tables.
Reduce costs and prevent future fraudulent claims with a holistic approach to fraud using this suite of tools.
Gain real-time insights and improve customer satisfaction with this no-code platform that rapidly deploys digital engagement and workflow automation across the entire claims lifecycle.
Find manipulation in any customer-submitted loss photo or document quickly and easily with this automated process.