Claims

11/11/2024 - 2 min read

Why People Remain Crucial in Combating Insurance Fraud

Discover how the combination of human expertise and advanced technology is crucial for detecting and disrupting fraudulent activity. Learn about the benefits of early fraud detection and the importance of a collaborative approach.

11/11/2024 - 2 min read

Navigating the Insurance Fraud Landscape: A Transatlantic Perspective

Compare and contrast the strategies used by the US and UK to combat insurance fraud. Learn about the unique challenges and opportunities faced by each country and the importance of collaboration in protecting consumers.

11/11/2024 - 3 min read

Deepfakes: The Next Frontier of Fraud for Insurers and How to Fight Back

Learn how deepfakes pose a significant threat to the insurance industry. Discover strategies for insurers to protect themselves from manipulated media, including building awareness, sharing information, and deploying AI technology.

22/03/2023 - 5 min read

The ethical implications of automating high level claims processing

AI and process automation in claims can administer appropriate responses to resolve both high and low-level claims

03/11/2022 - 6 min read

Getting to grips with post-Whiplash Reforms claims

Getting to grips with post-Whiplash Reforms claims: The current state of play for UK insurance firms growth of its customer base.

18/08/2021 - 4 min read

Easing into a ‘right touch’ claims strategy: How automation strikes the perfect balance to keep policyholders happy

Customer expectations are rising across the board and CX is emerging as the key differentiator for businesses

14/07/2021 - 4 min read

The Official Injury Claim portal has landed: Providing data on the early impact of the Whiplash Reforms and how insurers need to adapt

31 May marked a major change in the way whiplash and other low value injury claims are handled.

10/09/2020 - 4 min read

The future of claims: Delivering at the moment of truth

The future of claims is about elevating the customer experience, and insurers that aggressively pursue digital enablement today will be primed to excel tomorrow.

03/09/2020 - 5 min read

From real-time fraud detection to remote claim assessments – how lockdown has changed priorities for insurers and policyholders alike

Digital technology has become critical to provide core claims services during lockdown. Verisk is at the forefront in this field with a full range of claims solutions.

18/05/2020 - 4 min read

Storms Ciara, Dennis, and Jorge reinforce need for robust models

With storms Ciara, Dennis, and Jorge all contributing to the wettest February on record, it’s a sensible time for insurers to test whether their perils models are fit for purpose.

22/04/2020 - 5 min read

To build or not to build: Getting portal claims solutions right in the wake of whiplash reform

Crucial questions remain over whether insurers have the in-house capacity and expertise to develop truly fit-for-purpose solutions, or if they should opt for an industry partner to deploy an off-the shelf solution.

10/02/2020 - 4 min read

How to optimise insurance claims and improve your customer’s experience

Customer expectations are continually evolving, no more so than in the world of insurance. Customers are increasingly digital-first and choosing services based on convenience. They’re seeking easier methods to both purchase an insurance policy and make a claim when they experience a loss.