ISO | Verisk

18/08/2021 - 4 min read

Easing into a ‘right touch’ claims strategy: How automation strikes the perfect balance to keep policyholders happy

Customer expectations are rising across the board and CX is emerging as the key differentiator for businesses

15/07/2021 - 4 min read

How to find reliable data in the Lloyd’s Market

Reliable data is an indispensable resource for actuaries, whether they are novices or seasoned practitioners.

14/07/2021 - 4 min read

The Official Injury Claim portal has landed: Providing data on the early impact of the Whiplash Reforms and how insurers need to adapt

31 May marked a major change in the way whiplash and other low value injury claims are handled.

12/05/2021 - 3 min read

Lack of uniformity and collaboration in cyber insurance can hold back market

Inconsistencies and a lack of standardisation in cyber insurance are persistent challenges that can hinder the development of a market still in its early days.

23/09/2020 - 6 min read

Four ways aggregated cyber data can help the London Market

The lack of relevant and credible cyber insurance data remains a challenge for the London Market, making it difficult to make informed decisions around cyber risk.

13/08/2020 - 5 min read

COVID-19 pandemic accelerates digital transformation of London Market

Despite the challenges of the pandemic, it has also kickstarted operational and societal changes that have showcased that Lloyd's can adapt to a more digital environment.

20/07/2020 - 4 min read

COVID-19 and FCA signposting delay give travel insurers time to reflect on cover

As the FCA signposting rules encourage insurers to direct potential business elsewhere, insurers may need to re-evaluate their cover.

26/05/2020 - 5 min read

ADAS could improve road safety, but creates challenges for UK and Ireland insurers

ADAS features are becoming increasingly common in cars in the UK and Ireland, however insurers face challenges in obtaining accurate and meaningful data.

18/05/2020 - 4 min read

Storms Ciara, Dennis, and Jorge reinforce need for robust models

With storms Ciara, Dennis, and Jorge all contributing to the wettest February on record, it’s a sensible time for insurers to test whether their perils models are fit for purpose.

01/04/2020 - 7 min read

Five ways UK property underwriters can suffer from premium leakage

Premium leakage remains a big challenge among UK property underwriters. This article highlights five common ways underwriters might suffer from inaccurate rates, higher loss ratios or unexpected costs from claims due to missing or misstated underwriting information.

16/12/2019 - 3 min read

EU warning on pre-existing conditions should prompt travel insurance reform

While the exclusion of pre-existing medical conditions in travel insurance policies has been standard practice in Europe, there is regulatory pressure to reform.

14/11/2019 - 4 min read

Death by a thousand cuts: Why Lloyd’s underwriters need better data for attritional losses

Not understanding the quality of a risk can lead to poor attritional loss ratios, which is why it's paramount that Lloyd’s underwriters not lose out to poor-quality data.