Drive Auto Claims Efficiency with Claims Coverage Identifier

August 19, 2024 / 2 min read

In the realm of auto insurance, claims adjusters encounter a significant challenge: navigating policy details to determine coverage. This complex task often leads to delays and potential oversights, affecting customer satisfaction and operational efficiency. As the industry increasingly prioritizes timely and accurate resolutions, there is an urgent need for a solution to simplify the assessment of coverage details.

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The challenge of locating coverage affects all areas of a claims department, including PD, PIP, BI, UM/UIM, Subro, SIU, and beyond. One of the biggest hurdles for claims professionals managing their files is the wait for documents that provide the necessary information. If this information is not available promptly, the claims professional must defer the file and wait, leading to extended handling times, potentially higher final settlements, and the risk of missing important statutory or DOBI requirements. Streamlining this process is essential for efficiency and accuracy in claims management.

Claims Coverage Identifier is a comprehensive report designed to enhance accuracy in claims and subrogation recovery, from First Notice of Loss (FNOL) through to subrogation. This report serves as a subrogation solution for auto claims, particularly those involving multiple vehicles. It helps insurers identify the other involved insurer, ensuring clarity and efficiency in the claims process.

This unique report not only streamlines the claims process but also significantly aids adjusters in identifying subrogation opportunities. By providing a comprehensive report that includes verified owner information, recent claims history, and contact details, adjusters can efficiently evaluate claims reports and pinpoint potential subrogation avenues. This capability leads to faster and more effective claims processing, ultimately enhancing the recovery of subrogated payments.

Its interactive dashboard offers claims handlers a comprehensive view, consolidating information and eliminating the need for multiple reports. With access to over 1.7 billion claims in the ClaimSearch database and an impressive 84% match rate, it accelerates claim processing and enhances client satisfaction. Additionally, more than 82% of personal lines policies contribute to the policy dataset, ensuring thorough coverage assessment.

With the Claims Coverage Identifier in their arsenal, adjusters will be equipped to tackle any coverage challenge with confidence, driving efficiency and excellence throughout the claims management process.

For more information on Claims Coverage Identifier, click here. Learn more