Scrooge & Marley, PLC: A commercial insurance case study


Scrooge & Marley, PLC, was a privately held partnership in 19th-century England that operated out of a dingy warehouse in the Cornhill section of London. Partners Ebenezer Scrooge and Jacob Marley founded the “counting house” with no outside investors or small business loans. Marley referred to the firm as “a money-changing hole,” a closely held, […]

On the twelfth day of Christmas my insured gave to me…


For the most part, insurance customers present manageable risks to their insurers. Of course, if all properties were perfect, we wouldn’t need to have loss control, risk management, underwriting, or claims departments. Some properties present physical risks or workers compensation risks, others have general liability risks, and a few have outright dangers. When field analysts […]